Frequently Asked Questions
Answers to common questions about Quantum Billing subscriptions, setup, modules, security, and support.
Subscription & Pricing
Do you offer monthly and annual billing?
Yes. Quantum Billing supports monthly billing and annual billing. Annual plans can reduce the yearly cost for eligible packages.
Is there a free trial?
Yes. New users can start with a free trial before choosing a paid subscription.
Which plan should I choose?
Starter is best for small teams, Professional is designed for growing companies, and Enterprise is for larger organizations that need unlimited users, storage, and custom integrations.
Can I upgrade later?
Yes. You can move to a higher plan as your users, storage, modules, or support needs grow.
Setup & Cloud Access
Is Quantum Billing cloud-based?
Yes. Quantum Billing is a cloud-based ERP and billing platform, so your team can access business data securely from supported devices.
Is there a desktop application?
Yes. A downloadable desktop client is available for users who need a desktop workflow or offline access options.
Can I connect multiple companies?
Yes. The account dashboard supports connected companies, allowing one account to manage multiple company subscriptions and domains.
Can I use my own domain or subdomain?
Yes. Domain and subdomain management is part of the company control center.
ERP Modules
What modules are included?
Quantum Billing covers sales, accounting, real estate, rentals, healthcare, POS, HR, projects, supply chain, and construction management.
Does it support financial accounting?
Yes. The platform includes financial tools, reporting, invoices, transactions, and analytics for business operations.
Can it support industry-specific workflows?
Yes. The system includes tailored workflows for multiple industries, including real estate, healthcare, POS, construction, and service businesses.
Does it include analytics?
Yes. Real-time dashboards and business intelligence help you monitor performance and make data-driven decisions.
Security & Integrations
How is data protected?
Quantum Billing uses secure access controls, SSL protection, monitoring, and security preferences designed for business data.
Does the platform support API access?
API access is available on supported plans, including the Professional and Enterprise tiers.
Can you build custom integrations?
Yes. Enterprise customers can request custom integrations for their business systems and workflows.
Does the system support permissions?
Yes. User groups and permissions help control who can view, create, update, or delete records.
Backup & Support
What support is available?
Support options include email support, priority support, and premium 24/7 support depending on the selected plan.
Can I contact support through WhatsApp?
Yes. WhatsApp support is available from the website contact and footer areas.
What happens if I need help choosing a plan?
You can contact sales for personalized recommendations based on your company size, modules, storage, and integration needs.
Is onboarding risk-free?
Quantum Billing offers free trial access and a 90-day money-back guarantee for risk-free onboarding.
Have another question?
Our team is available to help you choose the right plan or explain any feature in detail.